Privacy Policy
Version 1.0. This policy explains what information Anna collects, why, and the choices you have. It covers the Anna app for iPhone and this website. Because Anna handles information about how you feel, we also publish a separate Consumer Health Data Privacy Policy.
Our promises
- Your entries are private. What you record in Anna is used only to run Anna for you.
- We never sell your data. Not to advertisers, not to data brokers, not to anyone.
- We never use it for advertising. There are no advertising or tracking tools inside Anna.
- We never use your entries to train AI models.
- You can delete everything from inside the app, at any time.
Who we are
Anna is provided by Anna Grigoryan, Individual Entrepreneur, registered in Armenia (“Anna”, “we”, “us”), who is responsible for your information. For any privacy question, write to annaemotionalapp@gmail.com. We aim to reply within 30 days.
What we collect
- Account details: your email address, or your Apple ID details if you use Sign in with Apple.
- Your check-ins: the emotions you name, where you feel them in your body, your nervous system state, and the insights and patterns Anna builds from them.
- Inner Dialogue: what you write in it. On the Free plan, conversations are not kept in your history. With Anna Pro, your saved history is stored so you can return to it.
- Your Emotional Portrait, and the people you invite to witness it.
- Subscription status: Apple handles every payment. We never see your card details, only whether your subscription is active.
- Crash reports: only if you have chosen to share them with app developers in your iPhone settings, in which case Apple passes them to us without your name
- Messages you send us, and waitlist emails given on this website.
We do not collect your location, your contacts or data from Apple Health.
How we use it
We use your information to run Anna’s features, to show your insights and patterns, to let the people you invite witness your Portrait, to answer your messages, to keep Anna secure, to meet our legal obligations and, if you joined the waitlist, to email you about the launch.
Artificial intelligence
Anna does not use AI. No feature sends your entries to an AI service, and your entries are never used to train AI models. If we ever add a feature that uses AI, we will update this policy and ask for your consent before it touches your entries.
Your consent
Before your first check-in, Anna asks for your explicit consent to process information about how you feel and where you feel it in your body. Witnessing has its own, separate consent. You can withdraw either at any time in the app, and withdrawing does not affect anything that happened before.
Witnessing
With Anna Pro, you can invite people you trust to witness your Emotional Portrait. They see your Emotional Portrait, the colour picture of the emotions you have logged, and your current nervous system state. They need their own Anna account to do so. They never see your check-in details or anything you write in Inner Dialogue. You can remove someone’s access at any time, but we cannot erase what they have already seen.
Who processes your information
We use a small number of trusted providers. Each may use your information only to provide its service to us, under a written agreement.
| Provider | What for | Where |
|---|---|---|
| Cloud hosting provider | Storing your account and entries securely | United States |
| Netlify | This website and waitlist sign-ups | United States |
| Apple | App distribution, subscriptions, Sign in with Apple and crash reports you choose to share | United States |
We share information with authorities only where the law requires it, or where it is needed to protect someone’s safety.
How long we keep it
| Information | How long |
|---|---|
| Your account and entries | Until you delete them or your account |
| After you delete your account | Erased within 30 days, and from backups within 90 days |
| Crash reports | Up to 90 days |
| Messages you send us | Up to 12 months after the conversation ends |
| Waitlist emails | Until we have announced the launch, or until you ask us to remove yours |
Records of your purchases are kept by Apple under its own policies.
Deleting your information
You can delete your account and everything in it from inside the app in Profile, under Delete account, or by writing to us. Deletion is permanent once the 30 days have passed.
Security
Your information is encrypted in transit and at rest, and access to it is strictly limited. No system is perfectly secure. If a breach ever affects your information, we will tell you and the relevant authorities without undue delay, and within the time limits the law sets.
Your rights
Wherever you live, you can ask to see, correct, export or delete your information, withdraw your consent, and object to how we use it. We will never treat you differently for doing so. Depending on where you live, you may have further rights:
- United States: residents of Washington, Nevada and other states with consumer health data laws have the rights set out in our Consumer Health Data Privacy Policy.
- EU and UK: we rely on your explicit consent to process information about how you feel, and on our contract with you for everything else. You can complain to your local data protection authority. Anna is not yet offered in the EU or the UK. Before it is, we will appoint representatives there and update this policy.
International transfers
We are based in Armenia, and our providers may process information in other countries, including the United States. Where the law requires it, we protect these transfers with safeguards such as Standard Contractual Clauses.
Children
Anna is for adults aged 18 and over. We do not knowingly collect information from anyone under 18. If we learn that someone under 18 has an account, we will delete it.
This website
This website uses no cookies, analytics or advertising tools. If you join the waitlist, your email is stored by Netlify and used only to tell you about Anna’s launch.
Changes
We publish every version of this policy with its date. If we make a significant change, we will tell you in the app or by email before it takes effect, and ask for your consent again where the law requires it.
Contact
Write to us at annaemotionalapp@gmail.com.